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How Do I Cancel My Easy Pay Metrocard

How Do MetroCard Refunds Work?

Don't similar driving in New York? No wonder if you ever tried to become a NY DMV appointment to practise anything—whether it's scheduling a route test or renewing your driver'south license .

In New York, information technology's irrelevant if you are an experienced driver or a new one—driving is always stressful. If you are not familiarized with tricks to dispute NYC parking tickets , parking can exist hell as well.

This is why then many New Yorkers (and tourists) choose MetroCard—an easy-to-use swipeable carte du jour that can exist read by any farebox or subway turnstile carte reader.

If you utilize MetroCard oftentimes, you might exist wondering what happens if your menu is stolen, damaged, or expires. Can yous go your money back?

How to Go an MTA Refund ?

The Metropolitan Transportation Authority (MTA) offers some protection and options for a refund on your MetroCard, only only for certain types of cards and nether certain circumstances.

You lot tin can get a refund on your metro menu if:

  • Your carte du jour is stolen
  • Y'all lose the bill of fare
  • The carte du jour expires

How to Get a Metrocard Refund for Stolen Cards?

MTA provides a Balance Protection Programme that offers protection against theft. The program covers different thirty-Day Unlimited Ride cards and vii-Twenty-four hours Express Bus Plus MetroCard

To send a refund asking online follow these steps:

  1. Go to the MTA website
  2. Curl down until yous achieve the Common Deportment section
  3. Click on the File a MetroCard Claim pick
  4. Scroll down and wait for the card called File a Merits Online
  5. Click on the Balance Protection Merits link in the menu
  6. Scroll down until you achieve the role with three checkboxes when the form opens
  7. Check the boxes if your claim fulfills all the iii weather
  8. Whorl downward to the starting time section chosen Client Information
  9. Enter your name, email, address, and contact phone number
  10. Click on Verify Address
  11. Go to the next section called Incident Description if your address is verified
  12. Enter the date and time your carte du jour was stolen
  13. Choose Stolen as the respond to the question
  14. Select the type of card from the drop-downwardly carte
  15. Type in your MetroCard Series Number
  16. Select the payment method you used to buy the ticket from the drop-downwardly menu
  17. Enter the last 4 digits of the card you used
  18. Get out a comment if you lot want to, but make sure non to include any personal info
  19. Enter CAPTCHA text and click Confirm

Yous can apply for the protection organization for your stolen metro carte du jour by calling 511 equally well. One time you lot dial the number, follow the instructions to get a refund.

For your card to be eligible for the protection programme, it has to exist purchased with a credit bill of fare, debit menu, or an ATM carte from a MetroCard vending machine.

Your MetroCard would not exist eligible for a refund if you paid for it in cash.

Getting an MTA MetroCard Refund if You Lost Your Card

The lost metro card also falls nether the Balance Protection Program, as long every bit you used the methods listed above to pay for it . If your refund gets approved, it will be issued on the same payment method you used.

Your best option to request a refund is to do it through the online form:

  1. Go to the MTA Customer Self Service folio
  2. Curl downwards until you reach the MetroCard department
  3. Click on eFIX
  4. Pick the Balance Protection Claim pick from the carte
  5. Check the requirement checkboxes to verify you take a right to a refund
  6. Enter your personal and contact info in the Customer Data section
  7. Click on Verify Accost
  8. Type in the appointment and time when you lot lost your card in the Incident Description section
  9. Cull lost as the answer to the question Is Card
  10. Choose the type of card
  11. Type in your MetroCard Series Number
  12. Pick the type of payment you used to purchase the menu from the drop-downward bill of fare
  13. Blazon in the concluding four digits of the menu you used
  14. Leave a annotate if you want to and and then submit the form

How to Request an NYC MetroCard Refund if Your Bill of fare Expires?

If your card expires, information technology is eligible for a refund only if it's a Pay-Per-Ride MetroCard. Once it expires, y'all have two years to transfer whatever remaining coin to a new bill of fare.

If yous want, you can request a refund for an expired metro bill of fare by sending a questionnaire to the MTA.

You can discover the questionnaire at subway stations or on busses, and it comes pre-packed in a pre-addressed, postage-paid envelope. You can download the questionnaire from MTA'due south website equally well, fill up it in, and send information technology to MetroCard Client Claims130, Livingston StreetBrooklyn, NY 11201-9625.

Another selection is to request a refund in person. All you accept to do is visit the MetroCard Customer Service Center. They are located at three Rock Street in Lower Manhattan, between Broadway and Wide Street.

Desire to Get NYC MTA MetroCard Refund Without All the Complications? Employ DoNotPay!

DoNotPay is the quickest method to go any refund, including a refund for your MetroCard.

Yous don't have to go through xv different steps just to get your money back. Transport a refund request with our app inside minutes.

Here is what you lot need to do:

  1. Open DoNotPay in your web browser
  2. Scroll downwards and click on the Chargeback Instantly option
  3. Provide the chatbot with your banking company details
  4. Type in MTA as the name of the merchant
  5. Follow the steps, and you will build up your case

Once yous verified all the info with our chatbot, DoNotPay will create a refund request letter of the alphabet and send information technology directly to your bank. The app can contact MTA besides and request a refund in your name.

All the documents will serve as substantial proof for your case, which is significant if you determine to escalate it further.

Can You Request a Refund Via

Yes / No

DoNotPay

Yeah

Email

No
Phone

Aye

Letter

Yes

Website

Yes
In-person

Yes

DoNotPay Is the App That Tin can Tackle Any Authoritative Obstacle!

DoNotPay is the first virtual lawyer in the world. Information technology'due south an app that specializes in helping people fight big companies. We tin can simplify any legal or bureaucratic process. You just need to give our chatbot the necessary info, and we practice all the hard work—prepare the paperwork, provide you with valid info (no research required), and present you with a step-by-pace guide to solving your problem.

NYC transport is not your only problem? We can help you deal with other transport services like getting a Megabus refund , or even show you how to refund airplane tickets .

If yous are struggling with bills, employ DoNotPay to manage your student loans or Net payments .

You tin can as well use DoNotPay to apply for a free virtual credit card or put an stop to e-mail harassment , harassing phone calls ,, or social media stalkers .

You can admission DoNotPay from your web browser .

Check out some of the things we can take over:

  • Getting compensation for delayed or canceled flights
  • Contesting parking tickets
  • Dealing with bills that are challenging to pay
  • Suing anyone in pocket-sized claims courtroom
  • Getting refunds from other companies
  • Canceling unlike subscriptions or memberships
  • Disputing traffic tickets
  • Protecting yourself from stalking and harassment
  • Waiting the phone queue when calling customer service reps
  • Managing speeding tickets
  • Getting greenbacks from robocall scammers
  • Booking a DMV appointment fast and easy
  • Managing credit bill of fare issues

Want your issue solved now?

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Source: https://donotpay.com/learn/metrocard-refunds/